City of Obetz Utility Payment Update
Online utility bill payments remain temporarily unavailable while we work with our third-party service provider to restore service. Thank you for your patience as we await confirmation that the system is fully operational.
In the meantime, utility payments can still be made using several methods:
- Residents may pay with cash, check, money order, debit card, or credit card (Visa or MasterCard only). Payments are accepted in person at the Administrative Building payment window Monday through Friday from 8:30 a.m. to 5:00 p.m.
- A secure drop box is also available in the front parking lot south of the pond near the Police Department entrance for after-hours payments.
- Residents may call our utility billing office at 614-491-7804 to make payments over the phone during business hours (Monday through Friday from 8:30 a.m. to 5:00 p.m.)
Because online payments are currently unavailable, water shutoffs will be temporarily delayed. Once the system is restored, we will notify residents when accounts must be brought current. While there is no need to panic, we strongly encourage customers to use the available payment options and make payments as soon as possible to avoid issues once normal processing resumes.
For questions regarding your utility bill, please contact Daniel Carpenter at 614-491-7804 or dcarpenter@obetz.gov.
Please note that RecDesk services are not affected, and sports registrations can continue as normal.
We will share an update as soon as online utility payments are fully restored. Thank you for your patience and understanding.